Epiplex helps an American multinational personal care corporation to rollout new application to its 14000 workforce

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Overview

A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform.

Challenge

  •   Strong user resistance to new app roll-out
  •   Meeting benchmark requirements of SAP 
  •   Enabling user adoption of new platform.

Solution

  • Stable, error-free infrastructure for learning material development
  • Highly effective training content for process and transaction training
  • Enhanced training effectiveness with user metrics 
  • Tailored simulation-based interactive learning
  • Increased application familiarity with a production-like environment before going live

Outcome

  • Achieved a 50% reduction in the time required for new users to reach competency with substantial increase in knowledge retention rates
  • Significantly elevated confidence levels among end users in handing live applications
  • Boosted end-user adoption from 50% (manual implementations) to an impressive 85% 

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