Capture, Convert, and Empower

  • Home
  • Digital Adoption Platform

Epiplex Digital Adoption Platform

With customers growing tech-savvy, software applications too are evolving into complex, intelligent, and fast-paced solutions. This complexity continues to pose a challenge for new users pushing them to seek online technical support or completely abandoning them.

Digital adoption plays a pivotal role in reducing customer churn by enabling users to unlock the full potential of your products. Take a "Show, Tell, & Guide" approach to ensure your users make the most of your applications.

Schedule a demo
Download Brochure
Alternate Text

See what Epiplex DAP can do for you

Capture Application Process

Screen record business processes as they get executed across various applications, including SAP, Oracle, IFS, Infor, Epicor, Microsoft, and more.

Video Simulations

Get a visual representation of the recorded process, displaying all steps and interactions. These videos are ideal for educating new employees or onboarding users. Utilize these video simulations for product training sessions and sharing best practices.

In-app Guidance

Follow intuitive cue cards that expertly guide you through tasks. Provide digital hand-holding, tracking progress, marking completed steps, and highlighting the next action for new users taking them on exceptional learning journey.

Provide Self-paced, On-demand Training

Access role-based training videos as needed, whenever it suits you. Enjoy the flexibility to pause, play, and learn at your own pace, guided by expert assistance, and experience the true freedom of learning.

Multilingual Content

Produce documents, simulations, and E-Learning content in multiple languages using a single authoring session, saving costs and time associated with creating content for different regions.

Role-based Content Accessibility

Get access to content and training modules in various formats as assigned by an admin who can categorize & share content by user group, department, location, or team hierarchy.

File management with version control

Centralize your files in a dedicated repository equipped with version control, recording changes made to files and tracking modifications performed by SME

In-video quiz and skill assessment

Analyze training efficiency and learning competency with in-video quizzes that pop up while learning, to help measure user progress.

Feedback and performance reports

Receive tailored feedback, score and certification at the end of the training session as a tangible proof of achievement and knowledge improvement.

Why you need Epiplex DAP?

  • Faster User Onboarding
  • Improved Operational Efficiency
  • Improved User Experience
  • Increased customer retention
  • Reduced Costs
  • Increased Software ROI
50
%
Faster Training
40
%
Faster adoption
20
%
Increase in productivity

Need more reasons?

A leading European BPO company met transition success with Epiplex
BFSI

A leading European BPO company met transition success with Epiplex

View Case Study
View All