A global insurance firm uses Epiplex for performance & productivity analysis

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Overview

The world's largest publicly traded property and casualty insurance company with operations in 54 countries and territories, Client providescommercial and personal  property insurance and reinsurance.

Challenge

  • Looking for process analytical tool with insights
  • Require workforce productivity insights
  • Skill and knowledge gap in workforce

Solution

  • Real-time process analytical tool for performance and productivity analysis
  • Epiplex captures and analyzes click-level user interactions in near real-time
  • Intuitive performance dashboard for instant data visualization and insights
  • Process findings and insights for gap analysis and continuous improvement (Time &
    Motion study)

Outcome

  • 20% increase in productivity recorded. 
  • 50% cost savings recorded.

Unlocking business excellence by powering productivity & elevating performance