Epiplex Accelerates a Top 5 Global Bank's RPA Time-to-Value by 55%

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Overview

A global banking giant in US, Europe, and Asia, offering retail banking, wealth management, commercial banking, and investment banking

Challenge

  • Client had ongoing RPA initiatives
  • Sought to refine the efficiency of their RPA project
  • Had to rely on SME interviews to gain insight into the final phases of user task execution, despite having a substantial pipeline of automation candidates.

Solution

  • Epiplex Capture’s on-premise desktop version revolutionized accurate keystroke-level task recording across all applications and environments.
  • Rapid deployment yielded precise data capture for up to 35 keystroke attributes, embracing interacted and un-interacted fields, bolstering data analysis capabilities.
  • Epiplex Capture excelled beyond task analysis, facilitating creation of meticulously detailed PDDs conforming to the client's specific requirements.
  • The captured data was seamlessly transformed into bot scripts or RPA code, adaptable for leading automation platforms

Outcome

  • 80% reduction in PDD creation time
  • Up to 55% reduction in RPA code generation time
  • Up to 55% reduction in end-to-end RPA delivery time
  • Substantial time savings due to the lack of re-work & re-validations with process SMEs

Efficiency unleashed with task mining platform