Epiplex revolutionizes process discovery & documentation for real estate giant

Overview

A global real estate major specializing in commercial property and investment management, providing services for real estate owners

Challenge

Experiences substantial time and effort investments during each new process transition due to the labor-intensive as-is discovery and documentation phase.
Lead to inefficiencies, increased costs, and potential knowledge transfer inaccuracies.

Solution

Epiplex Software, a pioneer in the process discovery & documentation space was on-boarded after a PoC that involved live process capture and SOP creation.
Demonstrated reduced TAT & published high quality knowledge artifacts including process documents, video DTPs (Simulations) with minimal SME time
Epiplex also contributed to client’s continuous process improvement by offering its task mining and automation solutions.

Outcome

80% reduction in PDD creation time
Implementing an automated approach, could achieve significant cost savings, enhance process efficiency, and ensure accurate and seamless knowledge transfer during process transitions.

Discover, Document, and Elevate: Unleashing Process Excellence with Epiplex